Professor Carmelle Peisah, President of Capacity Australia and an expert on elderly financial abuse presented to the group. Key issues discussed were for Capacity Australia to get Financial Services Professionals on board with training and proactive action on this issue.
Capacity Australia has also developed a range of workshops and tools to assist front line staff in various industries in recognizing, recording and responding to elder financial abuse, including doctors and lawyers. More importantly Capacity Australia is also looking to partner with Financial Services Council members to develop a screening tool to be used by Financial Services Professionals.
Professor Carmelle also offered to be of ongoing assistance to the group as an expert consultant.